Any journey in life is always accompanied by feelings of anticipation and, yes, even a little nervousness at the start of the journey. It is no different when organizing and managing your online shop! It might be complex and time-consuming to enter the world of internet retail. At Claw Crafts, we genuinely understand what you need, and we're here to make your online experience as enjoyable and straightforward as possible.
In our own experience as a Print on Demand business, motivating people is what we do best, and we're determined to reach out to others who want to do the same by bringing a little joy to their community.
Claw Crafts was launched in 2022 with a simple mission: to provide our consumers with the ability to "Shop Happily with ease!"
We have formed these guiding principles that we follow daily to fulfill our mission statement.
Earn Your Confidence.
We believe that customers' confidence in us is essential to their buying experience. To ensure that you can always rely on us, we are committed to providing products and services of the highest quality. Everything we sell is subject to a rigorous set of quality procedures. It's safe to shop with us since we carefully double-check everything before it's packed and shipped.
When it comes to your buying experience, we feel that every step and detail is essential to consider. It is a collaborative effort, and we have defined guidelines for communicating our ideology inside. Everyone on our team is committed to making your visit as pleasant as possible.
We are keeping things simple
Creating a hassle-free purchasing experience is our goal so that you may easily buy with us. This means that there will be no chaotic regulations or lengthy forms.
We are in print on demand business. Our every product is crafted at customers' needs. If you have any queries or issues, please don't hesitate to contact our Customer Service staff! Every day, we strive to make things easier and better for you.
Our Goal is to Bring Joy to Others
Every order is a chance to make someone happy.
Providing our consumers with a pleasurable experience is something we strive to do daily. As a result, this has been a continuing source of inspiration to strive for greater heights!
WHO ARE WE?
Claw Crafts was founded in January 2022 after noticing the difficulties associated with internet shopping, so we set out to provide a more user-friendly option.
As a result, we created Claw Crafts, where clients can "Shop Happy!" without any worry and explore their hobbies while they shop.
Since then, thanks to the continued support of our consumers, we have expanded significantly!
We have dedicated teams for every step and aspect of your order, and we have approximately 100 individuals working on it.
From Customer Service to Quality Control, every employee works around the clock to uphold the trust placed in us by our customers and live up to our company motto, "Shop Happy!"
OUR COMMITMENTS TO YOU
With every order, we make the following promises to our customers:
Clawcrafts is an online retail store. We are a print-on-demand business; every product is crafted to customers' needs. We try to deliver your products within 3-5 business days. However, It may take longer than 3-5 days in certain situations since the order needs customizations. Approximate delivery notification will be sent to your email address or phone number using which order has been placed. You can reach out to our customer support if you have any questions regarding your order.
#2. 24/7 Support
We will be there to assist you if you have a query or concern.
Over the year, we have a 100 percent same-day response rate, including weekends and holidays.
#3. Returns or Replacement
We guarantee that you will have a pleasant experience.
Most of our products are according to customers' customization in the case of custom orders we do not accept any returns.
We only accept the replacement of the products if delivered in damaged condition.
We place a high value on protecting your personal information.
For us, customer privacy is a vital issue. We have rigorous procedures to limit and manage access to all information about our clients.
OUR COMMITMENTS TO THE COMMUNITY
As we have grown, we have become more conscious of the rising consequences of our actions, and we are determined to do our part to make the world a better place.
We are committed to the following:
#1. Protection of the Environment
We are committed to reducing our environmental effect to the greatest extent possible.
We strive to limit waste generated by packaging and shipping as much as possible while also utilizing recycled materials whenever possible in our operations.
#2. Equality of Opportunity
We do not tolerate any unethical discrimination based on color, gender, sexual orientation, age, marital status, pregnancy status, mental or physical handicap, or any other factor that violates ethical standards.
We are devoted to creating an atmosphere that is animal-friendly for all.
We do not sell any products that may be harmful to animals, and we will not do so in the future.